WHAT KIND OF LISTENER ARE YOU?
Empathetic Listening Scale
Where do you fall on the Empathetic Listening Scale? Take the quiz and and find out if you are an “Empath Extraordinaire”, “Lukewarm Listener”, or a “Noisy Novice”.
Scoring
- 100% – Empath Extraordinaire
- 90% to 80% – Lukewarm Listeners
- 70% or Less – Noisy Novice
By adopting empathetic listening and asking insightful questions, we can forge stronger connections and better address our clients’ needs.
-Cherilynn Castleman, The Relationship Sales Expert
- Empath Extraordinaire are keenly attuned to the needs and the desires of their clients and adeptly at hearing what’s not being said.
- Lukewarm Listeners are good at getting their clients talking and sometimes miss out on the nuances of what’s being said.
- Noisy Novice are experienced at giving their sales pitches, but are still developing the skills needed to engage their clients in a conversation and listen deeply to wants being said.
In today’s complex world, understanding and empathy are more than just sales tools; they are the essence of human connection. The global pandemic has intensified the need for us, especially in sales, to pivot and adapt to new challenges, prioritizing health, and family above all. Imagine navigating these times without empathy. It would disconnect us from our clients and their realities, making us ineffective in our roles.uncertainty. Learn more about empathetic listening and selling tips.
Download Empathetic Listening: A Guide for Impactful Sales Conversations
Work With Cherilynn
As an executive sales coach and internationally renowned sales expert, Cherilynn teaches clients how to develop highly effective growth strategies and innovative go-to-market models to increase sales productivity and drive revenue.
For over 20 years, Cherilynn has been helping executives, forward-thinking sales professionals and small business leaders solve their toughest sales, leadership, and culture challenges. Her trainings and insights will equip you with the skills and knowledge you need to master executive sales, unlock potential, and maximize performance.
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Empathetic Listening Tips
For empathic selling tips, listen to a recent Podcast interview- The 20% Podcast: The Art of Empathetic Listening, and Getting To “7 No’s”
